The honest answers.

With shut-off valves, yes. They close the moment a sensor finds water, so a burst hose stops instead of running for hours. They are optional and we install them — detection works on its own, but shutoff is what turns a flood into a puddle while nobody is home.

No. A Drip technician places the sensors and the hub, usually during a visit you already have booked, and nothing about that touches your pipes. If you add automatic shut-off valves, we install those too — you are not the one coordinating trades.

Our monitoring centre does. The alert reaches trained operators, not just your phone. They confirm it, call you, and work down your contact list if you do not pick up. If the situation needs attending, a Drip technician is dispatched. That is the difference between a sensor and a service.

A Drip technician comes through and tests every sensor, replaces batteries before they fail, rechecks coverage against how the space is actually used now, and leaves a written report. Think of it the way you think about a fire alarm inspection — the value is in the testing, not the installing.

No, and we won’t pretend otherwise. Drip finds water at the places you put sensors. A slow leak inside a wall stays invisible until it reaches a floor. More sensors, more coverage — we walk the space with you at install, and again at every annual visit.